Effective date: September 2, 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Parallaxis, s.r.o. (“Parallaxis”, “we”, “us”, “our”) website and the Salesforce implementation, integration, and AI automation services we provide. By accessing our website or engaging our services, you agree to these Terms. Specific engagements are additionally governed by a signed statement of work or services agreement, which takes precedence over these Terms in the event of a conflict.
2. Definitions
“Client” or “you” means the individual or business engaging our services.
“Services” means Salesforce and Salesforce-ecosystem consulting, implementation, integration (including MuleSoft), and private or on-premise AI automation and development services provided by Parallaxis, as further described on our website or in a signed proposal.
“Deliverables” means the configurations, integrations, code, and documentation produced for a Client as part of a Services engagement.
3. Our services
We provide Salesforce and AI consulting on a project or retainer basis, including discovery and workflow analysis, implementation and configuration, custom development and integration, and ongoing support and optimization. The specific scope, timeline, and fees for each engagement are set out in a separate proposal or statement of work agreed with the Client before work begins; general information on this website is illustrative and does not itself constitute an offer.
4. Client responsibilities
When engaging our Services, you agree to:
provide timely, accurate information and reasonable access to systems and stakeholders needed to complete the engagement;
use any delivered solution in compliance with applicable law and your own organization’s policies;
not reverse-engineer, resell, or sublicense Deliverables except as expressly agreed in writing.
5. Fees and payment
Fees are set out in the applicable proposal or statement of work. Unless otherwise agreed, invoices are payable within 30 days of the invoice date. Overdue amounts may accrue statutory interest for late payment in accordance with the Slovak Commercial Code. We reserve the right to suspend work on an engagement where payment is materially overdue.
6. Intellectual property
Upon full payment for an engagement, the Client receives ownership of, or a perpetual license to use, the Deliverables created specifically for that engagement, as set out in the applicable agreement. Parallaxis retains all rights to its own pre-existing tools, frameworks, methodologies, and know-how, including where these are used in or adapted for a Deliverable, and may reuse general knowledge and experience gained across engagements, subject always to the confidentiality obligations in Section 7.
7. Confidentiality and data protection
Each party will keep the other’s confidential business information private and use it only to perform the engagement. Where an engagement involves processing personal data on the Client’s behalf, the parties will enter into a data processing agreement consistent with the GDPR before that processing begins. Our own handling of personal data collected through this website is described in our Privacy Policy.
8. Warranties and disclaimers
We will perform the Services with reasonable skill and care, consistent with good industry practice. Except as expressly stated in a signed agreement, our Services and Deliverables are provided “as is,” and we do not warrant that they will be error-free or uninterrupted, or that they will meet requirements not agreed in writing.
9. Limitation of liability
To the extent permitted by law, Parallaxis’ total liability arising out of or in connection with an engagement is limited to the fees paid by the Client for that engagement in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential losses, or for delays or failures caused by circumstances beyond our reasonable control (see Section 11). Nothing in these Terms limits liability that cannot be limited under applicable law.
10. Term and termination
Either party may terminate an ongoing engagement with 30 days’ written notice, or as otherwise agreed in the applicable statement of work. On termination, the Client remains responsible for fees for work completed up to the termination date, and we will deliver all completed, paid-for work in progress.
11. Force majeure
Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, labor disputes, or significant technical or infrastructure outages.
12. Changes to these terms
We may update these Terms from time to time; the effective date above reflects the latest revision. For an active engagement, changes to these general Terms do not override the terms of a previously signed statement of work.
13. Governing law and jurisdiction
These Terms are governed by the laws of the Slovak Republic, without regard to conflict-of-law principles. Any dispute not resolved amicably will be subject to the exclusive jurisdiction of the courts of Bratislava, Slovakia.
14. Contact us
Parallaxis, s.r.o.
Krasovskeho 14, 851 01 Bratislava, Slovakia
Email: info@parallaxis.io
Phone: +31 (0) 20 343 9223